Plan the conversation
Tell James what’s going on with your home.
You do not need the right trade words. Describe what you noticed, when it started, and what you want to understand.
Verified credential General Contractor · CGC-950-1550
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Start with the symptom.
Leak, draft, damage, age, appearance, or uncertainty.
Add the context.
Where it is, when it changed, and anything already attempted.
Choose the next step.
James reviews the concern and frames the right conversation.
